REALM - It's here!

REALM launched May 3rd, 2019

The rumors are true! (Or maybe they're not, depending on which rumors you've heard). We have partnered with an organizational tool called REALM that is going to help us as staff at Foothills serve you better, and to help you build community right from your pocket. We can't wait to show you all the amazing ways REALM is going to help us on our journey as a church!

If you haven't received an invite already, it means we don't have your proper email! Click "Ask a Question" and we'll help you get on to REALM!

If you're already set up in Realm, just type onrealm.org/myfoothills to get to it any time, anywhere, or download the App! (Instructions and links below)

 

REALM FAQ

What is REALM?

REALM is a ministry tool that will help us communicate to our whole Foothills Family - think like the Family Fridge Calendar! From our survey a few months ago, we heard that many were feeling disconnected, and we're convinced that REALM is a valuable tool to help us reduce this and connect with each other as a Family better.

How do I get started on REALM?

Click "Ask A Question" to the right to request an invite.

Who sees my information?

Your personal privacy is important to us! We still adhere to the Alberta Protection of Privacy Act for non-profits, and we do not provide the personal information of our Foothills Family or visitors to anyone.

REALM is the same database we have been using for years, just new and improved! This means that YOU now have access to your information and YOU control who sees it. Foothills Admin staff will continue to have the same access to the database as before, and only the information that is important for our jobs. (i.e. only the Accounting Team has access to your giving info).

If you choose, you can share your contact info with group leaders (think your small group leader, your kids' youth leaders, etc), or other people on REALM — but your information never leaves REALM. Your information is always protected by your password. The security REALM uses is the highest possible security available: it's the same security measures that banks use!

Click here for a short video on REALM's Privacy Policy.
Click here for a copy of REALM's Privacy Policy
Click here for instructions on editing your Privacy Settings (REALM login required)

Can I share my account with my spouse?

To log into REALM, each person needs an individual identifier. REALM does this by using emails. If you and your spouse share an account, we can't be sure if it's the husband or the wife who's signed up for the Women's Prayer Team! Please help our staff by ensuring you have your own separate account in REALM.

When you get your REALM invite, pay attention to the name on the invite — if you previously shared an email address with your spouse, REALM has dropped that email for one person, but kept it for the other. Here's how to fix that:

  1. Click on the link in the invite to open it in your browser
  2. Set up your account according to the person identified in the invite
  3. From there, you can edit your family's information INCLUDING your spouse's email
  4. Edit your spouse's email with a unique email address
  5. Email us and we'll send your spouse an invite so they can set up their own account

If you want communication from us via REALM to go to a shared email address, you can do that! Just set your 'Preferred Contact Email' as the same email address on both accounts.

Need some help? Here's a help link that teaches you how to edit your profile information (once you've logged into REALM).

How can I give using REALM?

REALM has opened up some doors for us to make it easier for you to give to what we're doing together at Foothills, including Text giving and reoccurring giving!

We're still working on rolling all of that out, but for now you can visit www.onrealm.org/myFoothills/give to give through REALM online, or click "Give" in the REALM Connect App!

Help! I can't figure it out!

Having trouble navigating REALM? Once you're logged in, click on the "i" symbol in the top right corner for a fully loaded help section!

Need help getting set up, or can't find your answer in the help section? Click "As a Question" and we'll be in touch!